Surgery Hours

Consultations by appointment only except for emergencies.

New Milton Surgery: 9:00am to 6:20pm Monday - Friday
9:00am to 4:50pm Saturday

Lymington Surgery: 9:00am to 5:50pm Monday - Friday
9:00am to 12:50pm Saturday

Both surgeries open from 8:30am Monday to Saturday and close ten minutes after the last appointment time

Emergencies

The Practice provides a twenty four hour emergency service 365 days a year. To contact the duty veterinary surgeon please phone 07000 614482.
If you have any difficulties  with the above number, contact the out of hours receptionist directly by phoning|: 01209 823128

House Calls

The veterinary surgeons are able to make house calls in certain situations, however most cases can be seen more quickly and effectively at the surgery where more extensive facilities are available. If you require a house call please try to telephone the appropriate surgery before 10:00am.
Because house calls involve travelling and are very time consuming for the veterinary surgeon there is a substantial additional cost to reflect this service.

Repeat prescriptions and the Dispensing of Medicines

Most drugs used for sick animals are covered by strict legal controls over their use, and can only be prescribed after a clinical examination. In some cases repeat prescriptions may be given, but only with the consent of a veterinary surgeon who has sufficient knowledge of your pet’s clinical history and condition. In all cases we need to see the pet at least every six months and often more frequently. This is to ensure that any medication is working effectively, and that your pet’s health is not deteriorating unnoticed and that any side effects are noted and monitored.

In order to ensure any repeat prescriptions are ready for collection when you call in please would you give the surgery at least twenty four hours notice.