Practice Services
The practice has been inspected and recognised by the Royal College of Veterinary Surgeons as a Tier 2 practice and Veterinary Nurse Approved Training Practice. Mrs Beacham holds the RCVS certificate in Veterinary Dermatology and Miss Alvis holds the RCVS certificate in Ophthalmology. Mrs Tyler is a qualified animal Physiotherapist and Acupuncturist, as is Mr Wilson
To support our commitment to provide the best training for our staff as well as the best of care for our patients, the practice has invested heavily in the latest facilities, including digital radiography, video endoscopes (2.7mm and 5mm Rigid systems and 3.5 and 7mm Flexible) and otoscopes, high speed dental equipment, the most modern anaesthetic monitoring equipment, syringe drivers and drip pumps, intensive care units, oxygen generators as well as air conditioning in key areas such as the kennels.
Services we offer:
| Digital Radiography | Video Endoscopy & Otoscopy |
| Minimally Invasive Surgery e.g. Spays | Dermatology |
| Our Own Laboratory | Orthopaedic Surgery |
| Ultrasound | ECG |
| Doppler Blood Pressure Measurement | Glaucoma Pressure Tonometry |
| Cryosurgery | Diathermy |
| Routine Surgery | Dentistry |
| Senior Heath Checks | Nurses Appointments |
| Puppy Parties | Behavioural Consultations |
| Counter Sales e.g. Food, worming & Flea Treatments | Rehabilitation |
| Grooming Services | Weight Watchers Clinics |
| Diabetic Monitoring | Practice Plan to spread the cost of care. |
| Acupuncture | Physiotherapy |
| Our Own 24/7 Emergency Service | Intensive Care Unit |
Nurse Clinics
Our nursing staff are available to see your pet and we have special clinics for advice on diet, behaviour and dental care, as well as puppy, adolescent and senior checks and flea, tick and worming control. These are free for members of our Practice Plan Scheme.
IN-PATIENT
CARE
It
is our policy to offer over night in-patient care according to the needs of the
patient.
It is the responsibility of
the Duty Vet to establish what level of care is required by each individual
case.
Nursing staff
are on the premises each evening and it is their responsibility to ensure that
the Duty Vet's instructions are carried out, this may include:-
1.
Informing the Duty Vet if the animals
condition changes significantly.
2.
Administer any simple treatments
3.
Remove food/water bowls as indicated.
4.
Move animal into new kennel or change
litter tray as necessary.
5.
Check drips are running correctly.
6.
To take dogs out to pass urine in the
evening/morning where appropriate.
The Duty
Nurse/Resident Vet will be responsible to check on in-patients between 9pm &
11pm as well as 6am & 8am as necessary.
If the Duty Vet
requires a higher level of support for a particular animal, this will be
arranged with the Duty Nurse. Provisions can be made for close circuit tv
monitoring or for the Duty Nurse to sleep in and monitor on an hourly basis.
Clients should
realize that high level in-patient care is very labour intensive and is
therefore charged accordingly.
OUT
OF HOURS
We offer a full
24 hour emergency service, providing
a duty vet and nurse, 365 days a year. If you have an EMERGENCY or need URGENT
ADVICE telephone 07000 614482 and you will automatically be put in touch with
someone from the practice who will be able to help you.
If for some reason this does not work please telephone 01209 823128.
The Emergency
Service is expensive to provide and supplementary fees are charged to cover this
cost.
Discounts on
this fee are available to Clients whose animals receive annual vaccinations from
us.
Animals
which are hospitalized outside normal working hours are checked and treated
according to their clinical needs.
HOUSE
CALLS
If you
require a house call we request that if at all possible you contact us before 10.00am
to make arrangements for the visit.
AMBULANCE SERVICE
The practice has an ambulance service staffed by the practice nurses so sick animals can be collected and delivered home on request. This is much cheaper that a home visit from a vet and often much quicker as the vets are often tied up with appointments and operations at the surgery. If you would like your pet to be collected by the ambulance please telephone us at the surgery you normally attend.